1. No returns for refunds shall be entertained for products purchased from gnhcorner.com.
  2. Only exchanges shall be entertained on the following grounds:  
    • Delivered product has physical damage.
    • Delivered product is different from the sample shown.
    • Item(s) are returned within 60 days of purchase, together with proof of purchase.
    • Item(s) under handicraft category must be unworn, unwashed, or otherwise unused with all original tags/labels attached.
    • Customer will be responsible for any costs associated with returning the item to Bhutan Post.
    • Bhutan Post shall resend replacement free of cost either using registered or parcel service.
    • If the customer desires EMS or other service, the customer shall required to pay for the service.